Shipping policy

SHIPPING POLICY

Delivery Times

We process orders on business days (Monday–Friday). Orders are usually shipped within 1–3 business days after order confirmation.

  • Finland: 2–5 business days

  • EU countries: 5–10 business days

  • Other countries: 7–14 business days

Please note that delivery times are estimates and may vary depending on the shipping provider and destination.

Shipping Costs

Shipping costs are calculated at checkout based on the size of the order and the destination.

We offer free shipping within EU for orders over €130.

Shipping Methods

We use reliable carriers such as Posti and Matkahuolto.
You will receive a tracking number by email as soon as your order has been shipped.

International Shipping

When ordering to countries outside the European Union, you may be required to pay customs duties and taxes in the destination country.

These charges are not included in the order price, and the customer is responsible for paying them.

Delivery Issues

If your package does not arrive within the estimated delivery time or arrives damaged, please contact our customer service at sales@grannysride.com.
We will assist you in resolving the issue.